Executive IT Help Desk at Nielson Company

nielson job in lahore

Executive, IT Help Desk
The Nielsen Company

Job Summary:

To ensure smooth operation and maintenance of Workstations, LAN, WAN, Servers, Routers, Switches, Printers, and other IT related equipment and peripherals in environment
Compliance with corporate information management and technology standards, guidelines and procedures for the technology environment at Nielsen
Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis
Monitoring of the network / links on a regular basis to ensure a stable and responsive network environment
Trouble-shooting and monitoring of network problems. Ensure that the Nielsen servers, desktops and network resources are protected from any attacks
Maintenance of an up-to-date inventory of the software and hardware in office
Maintenance of a library of Infrastructure related reference materials
Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Infrastructure leader
Provision of technology support to key events and projects

Skills

Thorough knowledge and skill of IT related troubleshooting, networking hardware and software installation, support and maintenance, include but not limited to the following key areas
Windows Server 2003 / 2008
Microsoft Windows XP / Windows 7
MS Office 2007
MS SQL Server Management
ISA Server Management
Basic knowledge of Symantec End Point Protection
LAN / WAN / VPN
Cisco Switches / Routers Management
Active Directory / DHCP / DNS
Initiative with quick response approach, coupled with sound problem solving skills

Company Profile

The Nielsen Company has a strong presence in the Middle East, North Africa and Pakistan (MENAP) region with diversified business in FMCG, Telecom, Automobiles, Finance, Tourism and Government departments. We have more than 1300 employees working in 29 offices in 13 countries across the region. Our MENAP regional head office is located in Dubai, United Arab Emirate.

Job Location:Lahore, Pakistan

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