Executive Correspondence required at Warid Telecom in Lahore
Efficiently respond to customer queries and complaints using customer oriented approach and most appropriate medium of communication.
Provide prompt response to all customer queries and complaints and ensure usage of appropriate business language while communicating with customer through emails, letters and faxes.
Provide brief and concise response to customer queries and complaints while ensuring to avoid any clerical mistakes on self part.
Appropriately communicate and provide best suitable response to customer queries and complaints.
Facilitate new initiatives and provide feedback regarding challenges and ambiguities related to web marketing.
Laugh marketing emails to existing and potential customers related to new offers, tariffs, campaigns etc.
Ensure accomplishment of all performance targets and compliance with all policies and procedures related to correspondence.
Provide feedback to AM Correspondence regarding any queries or complaints from customers or challenges related to daily assigned tasks.
Prompt response to all customer queries and complaints
Ensure compliance with all policies, system, procedures while responding to customer queries
Customer oriented, proactive and organized approach
Excellent communication and interpersonal skills
Strong MS Office skills