BSS Operations Officer in Telenor

BSS Operations Officer

Position Purpose: Hiring on this position will run Middleware and Provisioning related service operations at the IT BSS department
Area of Interest: Business Support System
Location: Islamabad
Career Level:
Degree(s)/Major(s): BCS/MCS
Experience Required: 0 – 1 year of relevant experience. Preferable IT, Programming related experience
Key Responsibilities: – Support BSS service management and operations
– Provide application solutions for business
– Ensure SLA compliance
– Establish and maintain good working relationships with clients and vendors
– BSS application administration, configuration, problem management
– Ensure data integrity of BSS applications
– Analyze user requirements and perform external and internal design as required
– Application testing support
– Product implementation and rollout support
– BSS Services quality analysis, action and reporting
– Documentation of processes and procedures
Functional Skills/Knowledge Areas: – Good interaction with internal customers and external vendors.
– Must possess good verbal and written communication skills
– Strong time-management and organization skills, ability to multi-task and have the ability to meet deadlines
– Maintain best practices to improve productivity and ensure high quality results
– Commitment and dedication towards the work
– Quick learning of the required technologies
– Hands on experience for Oracle SQL and PL/SQL
– Energetic and good team player
Application Deadline: 10-Mar-2012
Application Status: Online